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Frequently asked questions

Management Console

How do I find Management Console version?

You can determine your Resilio Management Console's version from the Management Console's interface or using the Resilio API.

To determine your Management Console's version:

  1. In the Management Console, select Settings > General.

    Mc Settings General

  2. In the Miscellaneous section, locate the version number of your Management Console.

    Mc Settings General Misc

To determine your Management Console's version via the Resilio API, use the Common - Get server information API request.

Sample request

curl --location 'https://mc-resilio:8446/api/v2/info' \
--header 'Authorization: Token IDDQDIDKFA'

Sample response

{
  "version": "4.2.4.3062",
  "os": "linux"
}
How do I retrieve my Resilio license identifier?

You can find your Resilio license identifier in the Management Console or extract it from Management Console's database using command line tools.

To retrieve your license identifier from the Management Console:

  1. Log in to the Management Console.
  2. Select Settings > Licensing.

  3. Locate your license identifier in the GENERAL section.

    Mc License Id

Extracting license identifier using command line requires access to the host where the Management Console is installed.

Warning

Make sure the Management Console service/daemon is not running before you proceed.

Windows

  1. In elevated PowerShell, run Install-Module PSSqlite, agree to install NuGet provider and confirm installation from an untrusted repository.

    Mceclip1

  2. Run the following command: 

    Import-Module PSSQlite; $a = ((Invoke-SqliteQuery -DataSource 'C:\ProgramData\Resilio\Connect Server\data\data.db' -Query "select settings from app_config where id=3;").settings | ConvertFrom-Json).license.TrimStart("btos1_"); $b = ([System.Text.Encoding]::UTF8.GetString([System.Convert]::FromBase64String($a)) | ConvertFrom-Json).d; ([System.Text.Encoding]::UTF8.GetString([System.Convert]::FromBase64String($b)) | ConvertFrom-Json).info.cst

The command's output is the license ID:

Mceclip2

Linux

  1. Install sqlite3 command line tool specific to your Linux distribution.

  2. Run the following command, specify the correct path to data.db: 

    sqlite3 "file:/home/ubuntu/resilio-connect-server/var/data/data.db?mode=ro" "select settings from app_config where id=3;" | awk -F '"' '{print $10}' | cut -c 7- | base64 -d | awk -F '"' '{print $8}' | base64 -d | awk -F '"' '{print $94}'

Agents

Is it possible to connect Agents over VPN?

Yes, it is possible to have the Agents connect over VPN by specifying their bind interface in their Profile. To configure Agents to connect over a specific network interface:

  1. Edit the Agent Profile, specify the VPN network interface in the Bind interface parameter.

    Faq Network Bind Interface

  2. Enable the Use bind interface only option to force the Agent to connect over the specified bind interface.

Jobs

Disbribution Jobs

Is it possible for destination Agents in a Disbritubion Job to delete files that are no longer present on the source Agent?

Yes, you can instruct destination Agents in a Distribution Job to delete files that are not present on the source Agent. To do that, enable the Delete files absent on source Agent (Transfer jobs only) option in the Agent Profile.

Faq Distribution Job Delete Files On Dest

Warning

If you use the same folder for multiple jobs, enabling this option may cause files that should be kept to be deleted.

Network

Why are there unidentified ports appearing on the network test report?

When performing Network diagnostics test, an unidentified IP address and port number combination might appear in the results. This is most likely a network gateway deployed between that routes the network traffic between the Agents in your deployment.