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Licensed Agent Quantity Not Displaying Correctly After The Resilio Management Console License File Was Updated

Problem

In pre-2.12.2 versions of the Resilio Management Console, after a license key update/import, the wrong agent count is displayed.

Resolution

Please restart the Resilio Management Console service. See below suggestions, on how to restart the Resilio Management Console service in both Windows and Linux hosts

No host restart required

It is not necessary to restart the host, just the Resilio Management Service.

Command Prompt Method

Type in cmd in the windows search field, and run the command prompt as administrator.

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Run these commands:

net start resilio-connect-server  
net stop resilio-connect-server

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Windows Services Method

Type in services.msc in the windows search bar, and choose run as administrator.

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Locate the Resilio Connect Management Service and choose to restart the service.

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If you run your Management Console manually

Open a terminal session and change your user account to that runs Management Console. You can check it by running command:

ps aux | grep node

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Navigate to the directory where the resilio-connect-server is installed. In most cases resilio-connect-server runs from /opt/resilio-connect-server directory. Run the command to restart your Management Console:

./srvctrl restart

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If your Management Console runs as a daemon

To restart Management Console daemon run command below. If you do not remember the daemon name you registered - start typing resilio<tab> and command like will assist you in filling in correct name

systemctl restart <your_daemon_name>