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Synology Agent Upgrade

This article will assist you with an agent upgrade for Synology. This process is applicable to Resilio Active Everywhere 2.12 and newer.

  1. Download the appropriate package for your Synology architecture. List of all architectures to verify can be found here.

  2. Go to the Synology Package center and stop the current Resilio Agent.

    Resilio Synology Stop Package

  3. Click Manual install.

    Resilio Synology Manual Install

  4. Choose the new Resilio Active Everywhere Agent package, then click Next.

    Resilio Synology Upload Package

  5. Once the agent has been successfully upgraded, click Run to start Resilio Agent.

    Resilio Synology Run Package

Now that the agent is started, the new version appears.

Resilio Synology Installed Version

Note

When upgrading the Synology agent, it will appear offline in the Management Console. This is expected as the Agent service has been stopped. When the Agent is started it will appear with a green notification that it is online. There is no need to re-add the Synology agent to the jobs that are currently assigned.

Resilio Synology Update Agent Offline