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Resetting 2FA code

If for a reason you cannot use 2FA code, there's a way to disable it. Disabling the 2FA will also force you to create a new password. After the password is reset, you shall enable the 2FA back again. This even will be registered as generate reset password token action in the audit log.

To reset a user account password and two-factor authentication method:

  1. Stop Resilio Connect Management Console service
  2. Open elevated Command Prompt (run it as Admin) and navigate to "C:\Program Files\Resilio Connect Server"

  3. Run command: srvctrl.cmd resetpassword --reset2fa <username>
    If you keep your Management Console storage folder in non-standard location, run instead:
    srvctrl.cmd resetpassword --reset2fa <username> --appdata <path_to_storage_folder>
    <username> - if don't remember or don't have any, enter any name and you'll be prompted to create such a user

    Mc 2Fa Reset Password Windows

  4. Start “Resilio Connect Management Console” service and navigate to the link suggested in command output.

  5. Enter the new password and login

To reset a user account password and two-factor authentication method:

  1. Stop Management Console with ./srvctrl stop command
  2. Reset password with ./srvctrl resetpassword --reset2fa <username>
    If you keep your Management Console storage folder in non-standard location, run instead:

./srvctrl resetpassword --reset2fa <username> --appdata <path_to_storage_folder>/var

<username> - if don't remember or don't have any, enter any name and you'll be prompted to create such a user

  1. Start Management Console with ./srvctrl startand open the link from command output.

Mc 2Fa Reset Password Linux

When done, Enter the new password and login